Terms & Conditions of Hire

Please read before booking:

Should we be required to dress an event out of hours (8am – 5pm) there may be additional charge for this, please contact us for more information.

We do hold a credit/debit card as a holding card while the goods are on hire.  If anything were damaged or missing we will automatically take replacement costs of the item/s from this card and send a receipt for this along with the description of the item/s missing/damaged.  If the items are returned back complete and undamaged your holding details will be destroyed.  Instructions on how to do this can be found on the invoice.

 We are unable to un-stack or put out chairs at your venue. This something you need to sort with the venue before our arrival.  If there is an issue and we do need to put chairs out, there is an additional charge of 30p per chair.  This payment will be taken directly from your holding card and a receipt will be sent.

It is your responsibility to arrange with your venue to have the correct amount of chairs available for us to dress.  We will only cover the chairs that have been put out for us.  We are unable to leave any spare covers/sashes.

If your event includes a ceremony remember to check with your venue if they supply the  extra registrar’s chairs.  Many venues will have four chairs at the front.

Napkin ties are pre tied as bows and laid on napkins

General
The 'Company' is Bows Hire Ltd. Trading as Bows Hire Ltd The 'Hirer' is any person or company who hires or has agreed to hire Goods from the Company. 'Goods or equipment' means goods provided by the Company in accordance with the Company's standard Terms and Conditions of hire.

Booking
A £50.00 non refundable deposit is required to reserve your booking. A minimum booking of 50 chair covers is required within 20 mile raduis of Bows Hire or minimum spend of £147.50 or 70 covers or more or a minimum spend of £206.50. Bookings can be on our website on the home page. Deposits can be paid using credit or debit card.

Acceptance of Conditions
The customer’s acceptance of goods on hire implies acceptance by signing and agreeing to our Conditions of Hire as given below.

Retention of Title
All goods remain the absolute property of the company and the customer undertakes not to sell, offer to sell, assign charge, pledge or underlet, lend or otherwise deal with the products unless agreed otherwise with the company.

Cover Loss or Damage of Hired Equipment
The Customer assumes complete responsibility for loss of or damage to the hire products (Other than fair wear and tear) from the time the equipment is left at the venue/premises, until it is collected. The charge will be the cost of replacing the equipment with new stock. Chair covers at £10.00 each and sashes at £3.00 each.

Payment for Damaged or Missing Items
By accepting the booking form you are happy for us to take payment on your credit/debit card for any missing/damaged items at replacement cost. We will remind you 4 weeks in advance of the event that we will require you to visit our website https://www.bowshire.co.uk/holding to enter a credit/debit card number as a form of security for any missing/damaged goods should there be any. Your details will be deleted from file as soon as the items are returned complete and undamaged or after payment has been taken. There is a 2% charge on credit card transactions. If we do need to charge your credit/debit card we will send your receipt along with a description of the goods that were missing/damaged. If you are able to send any missing items back we will be happy to refund you.

Manzanita Tree's & Ostrich Feather Decorations
When hiring either the Manzanita Tree's with Crystals or any decorations that require Ostrich feathers, we do stress not to let your guests remove any of the items from the display. All of the items on the displays are counted before we leave and will be recounted when we come to pick the goods up. Anything missing will be taken from the holding credit/debit card.

Venues
We always suggest that you let your venue know the final quantity of chairs you require for them to prepare the room with. We do not leave spares behind and will only dress the chairs placed out. Occasionaly venues ask us to cover extra chairs that havent been paid for, if this is the case we will take this from the holding details on file.

Hire Charges - Period of Hire
The hire charge for the products commences from the time that we dress the venue, and continues until the equipment is collected. The company will require a deposit of £50.00 to secure your booking, cheques made payable to Bows Hire. The full balance is due 2 weeks prior to your event date and an invoice will be sent 4 weeks in advance. If payment is not received before this time, we will assume our services are no longer required and will automatically cancel the order. Once the invoice has been paid we cannot refund any items that are no longer required but can exchange items.

Lost, Theft or Damaged Equipment
In the event of loss or theft of the hire equipment the Company will invoice the Customer in full for replacement of the equipment. In the event of damage to the goods, the company will, at its option, charge the Customer in full for the repairs of the goods at cost of new stock.

Charges for replacements of items hired:
£10.00 per chair cover and/or £3.00 a organza sash.  Please contact us for other prices of goods hired.  All costs taken are at replacement cost.

Changes to an order
You can make changes to your order up to the point of 4 weeks in advance of the event. Significant changes to an order may change the quote you originally obtained. We do have a minimum spend requirement of £147.50 for venues outside of our 20 mile radius and have the right to change the original quote if this is the case. Once the invoice has been paid we are unable to offer any refunds for unwanted goods but can offer exchanges.  Items can be added on as long as they are in stock at any point.

Cancellation
Cancellation will result in the forfeit of the deposit or full amount 3 weeks prior to the event.

Termination of Liability
The Company shall be relived of all liability for obligations incurred to the Hirer and any other third party.

Quantity of equipment required
If you are unsure of the quantities of the equipment you require yet please don't worry we just require an estimate for now, until 4 weeks before the event when we will require the full amount to invoice. Once the invoice has been paid we are unable to issue refunds on products no longer required but can exchange the hired items for something else the same price or more.

Law
This contract shall be governed by English Law in the Courts of England.